I have been using your toner kits for about 8 months. They have been working just fine. We can save 40 to 80 dollars per cartridge that I refill, depending on make and model of printer. I also have tried putting your toner into cartridges that are not listed on your compatibility chart with good success. Thanks for the great service.
These smartchips are required to fully "reset" the printer cartridges to "like new specifications". Cartridges have a smartchip that monitors how much toner is left in the cartridge, and gives you warnings when your toner is running low. For a complete and successful refill on these cartridges, the smartchip needs to be replaced.
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